Forgot User ID

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Fill out and submit this form if you have forgotten your User ID. Once you submit, you will receive an email with your User ID included. All fields are required.


Member Number: Your Kinecta Member Number can be found in your account statement.
Joint Owner Number: Your Joint Owner Number can be found in the new account letter.

If you need further assistance, please call our Member Contact Center at 800.854.9846, or visit one of our Member Service Centers. Click here to view our hours of operations and branch locations.